Frequently Asked Questions
Our on site management team is readily accessible and available six days a week to assist residents and prospects. We pride ourselves on being responsive, approachable, and present within the community, ensuring that questions, concerns, and service needs are addressed in a timely and professional manner.
At 250 West, we have an on-site maintenance team ready to assist! Submit a maintenance request through the online portal or get in contact with the office to ensure the request is addressed as quickly as possible.
No, your presence is not required while a service technician completes a work order. Our maintenance team can access your apartment and complete the service during business hours. We do ask that any pets are secured and that the area needing attention is accessible to help ensure the work can be completed efficiently.
To get assistance as quickly as possible, place a work order through the online portal or contact our team of management professionals.
If you find yourself locked out during business hours, stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, you can call our emergency maintenance line
Yes, parking is available for residents at 250 West. We offer convenient on site parking throughout the community for residents and their guests, with select garages available as an additional option.
250 West offers a variety of thoughtfully designed amenities to enhance your lifestyle, including a resort style pool, a fully equipped fitness center with a yoga studio, Pickle ball court and a putting green for recreation. Residents also enjoy a clubhouse and pool house available for gatherings with a BBQ area, a recovery room with massage chairs and beautifully maintained outdoor spaces. The community is pet friendly with a pet park and pet spa, and no breed restrictions.
250 West is a pet friendly community. We welcome your furry companions and offer amenities such as a pet park and pet spa for their enjoyment. We also do not have breed restrictions, making it an inclusive environment for a wide range of pets.
Each apartment at 250 West is equipped with a full suite of modern, energy efficient appliances, including a stainless steel refrigerator, electric range, microwave, dishwasher, and in home washer and dryer as a rentable option. These features are designed to provide both convenience and a seamless living experience.
250 West apartments come unfurnished, but we would be happy to assist you and connect you with a recommended vendor like Cort Furnitur Rental which provides furnishings at an additional cost.
Applications are typically processed within 24 hours once all required documents have been received. Our team works to ensure a smooth and timely approval process so you can move forward with confidence.
Residents at 250 West can conveniently pay rent online through the Bilt Rewards platform. Bilt makes the process simple and secure, while also allowing you to earn points on your rent payments that can be used for travel, fitness, and other rewards. It is a seamless way to manage your payments while getting added value each month.
Yes, renter’s insurance is required for all residents. You are welcome to provide your own policy through a carrier of your choice, or you may take advantage of our preferred insurance program for added convenience.
Spectrum is the provider for internet and cable services for residents at 250 West.
If your situation changes, we offer buy-out options with a lease termination fee! When you need our assistance, please call our leasing team to discuss your options for leasing changes.
Utility setup at 250 West is simple. Water and sewer services are managed by the community and will be billed along with your rent each month. Residents will need to contact Duke Energy to establish their electric account, which is paid separately. You are also free to choose and set up internet or cable services with Spectrum.
Public transportation options in the immediate Florence area is the Pee Dee Regional Trasportation Authority(PDRTA), which offers bus services throughout Florence County.
Overall, while there is not a walkable bus stop network directly at the community, transportation services are available with planning and can accommodate a variety of needs which include services such as Lyft and Uber.
250 West is located within the Florence County School district, which serves the surrounding Florence area with a range of elementary, middle, and high school options.
250 West is conveniently located just off I-95 in Florence, South Carolina, making it easily accessible from surrounding areas. Whether you are coming from Charleston SC or Fayetteville,NC, simply follow I-95 to Florence and take the I-20 East exit and turn left onto Radio Drive and then turn Left onto Dunbarton Drive where you will find our community nearby. Detailed directions are also available on our website or through your preferred navigation app for the most accurate route.
Residents at 250 West enjoy convenient access to a variety of nearby shopping options for everyday needs and retail. Popular spots include Walmart Supercenter and Target for groceries and general goods, as well as Harris Teeter Supermarket for quick and convenient grocery shopping. For retail and larger shopping needs, residents often visit Magnolia Mall, which features stores like Belk and JC Penney. These nearby options make it easy for residents to handle daily errands and enjoy shopping close to home.
You can easily apply for an apartment online through our website at liveat250west.com. Simply select your desired floor plan, click “Apply Now,” and follow the step by step instructions to complete your application. If you have any questions along the way, our team is happy to assist.
Applicants are required to have a combined gross household income of at least 2.5 times the monthly rent. This helps ensure affordability and a comfortable living experience at 250 West.
Applicants at 250 West are evaluated based on a combination of factors to ensure a consistent and responsible resident experience. This includes meeting the income requirement of at least 2.5 times the monthly rent, a satisfactory credit history, positive rental history, and completion of a background screening. Additional criteria may apply, and our team is happy to walk you through the process and answer any questions you may have.
Income is verified through a secure third party platform called Nova Credit. This allows applicants to quickly and safely connect their financial information to confirm income as part of the application process.
Credit is evaluated as part of our standard screening process through a third party provider. We review overall credit history, including payment patterns and account standing, to determine eligibility. In some cases, applicants who do not fully meet the standard criteria may still have options available, such as qualifying with an additional deposit or through an approved guarantor program.
Renting your first apartment is an exciting step, and a little preparation goes a long way. Take some time to review your lease so you know what to expect, keep track of important dates like rent and utilities, and set a budget that works comfortably for you. Most importantly, don’t hesitate to reach out to your community team with any questions, we’re here to help and want your experience to be as smooth and enjoyable as possible.
Yes, whenever possible we are happy to accommodate tours of your future home prior to move in. If the apartment is available and ready to show, our team will coordinate a time for you to view it. In cases where the home is still occupied or being prepared, we can provide a similar model or floor plan to give you a clear idea of the layout and finishes.
We welcome both scheduled appointments and walk ins. While appointments are recommended to ensure a member of our team is readily available to assist you, we are open seven days a week and are always happy to accommodate walk ins whenever possible.
Yes, absolutely. We’re happy to accommodate quick or shortened tours if you’re short on time. We can tailor the experience to focus on what matters most to you and even skip amenities if needed to keep things efficient. Just be prepared to provide a valid ID prior to touring, as this is required for all visitors.
For the safety and security of our residents, team members, and community, we require a valid ID for all tours. This helps us maintain a secure environment while also ensuring a smooth and professional touring experience for everyone.
Before your move in, each apartment goes through a thorough preparation process to ensure it is clean, functional, and ready for you to enjoy. This includes a detailed professional cleaning, a full maintenance inspection, and completion of any needed repairs or touch ups. Our goal is to make sure your new home is in excellent condition and move in ready on day one.
250 West is designed to offer a peaceful and comfortable living environment. While normal day to day sounds are expected in any community, we strive to maintain a quiet atmosphere and have policies in place to minimize excessive noise and respect all residents.
We encourage residents to make their space feel like home. You are welcome to decorate your apartment with personal touches such as artwork, furniture, and décor that reflect your style. We do ask that any modifications are done carefully to avoid damage and with prior approval, and that walls, fixtures, and surfaces are returned to their original condition at move out. If you have questions about specific items or ideas, our team is always happy to help guide you.
One of the perks of living at 250 West is the simplicity of our pricing. Aside from rent and your utilities, there are no additional required monthly fees. Our amenities are included for residents to enjoy, helping you get the most value out of your living experience without extra costs.
Subletting and short term rentals, including listing your apartment on platforms like Airbnb, are not permitted at 250 West. If you have questions about your lease or specific circumstances, we encourage you to speak with our team, and we will be happy to assist.
Yes, our community observes quiet hours to help maintain a peaceful environment for all residents, typically from 10:00 PM to 8:00 AM.
There are no fees for general use of our amenities; however, the pool house may be reserved for private events. A $250 holding fee is required to reserve the space, which is fully credited back to you once the area is returned in satisfactory condition.
Up front costs at 250 West are kept simple and transparent. At the time of signing, you can expect to pay your first month’s rent along with any applicable deposits or prorated rent, depending on your move in date. Application and administrative fees may also apply during the approval process. Our team is always happy to provide a clear breakdown of costs specific to your home prior to signing.
Move in costs at 250 West vary based on the apartment home selected, lease term, application results, and any current specials or concessions being offered. Typical move in costs may include prorated rent, security deposit or alternative deposit options, application and administrative fees, pet fees (if applicable), and utility setup costs. The community also offers an online lease cost calculator to help estimate monthly and move in expenses.
Residents at 250 West enjoy access to a wide range of luxury amenities included with residency, including the saltwater resort style pool, 24 hour fitness center, pickleball courts, coworking spaces, recovery room with massage chairs, pet spa, bark park, package lockers, resident events, and free WiFi in common areas. The community also includes smart home technology and 24 hour emergency maintenance. Additional monthly utility or service charges may apply depending on the apartment and usage.
Yes. 250 West is a smoke free apartment community designed to provide a cleaner and more comfortable living environment for residents and guests. While smoking is prohibited inside apartments, buildings, and amenity spaces, designated smoking stations are conveniently located throughout the community for resident use.
250 West offers a true resort style living experience and southern charm with luxury amenities rarely found in the Florence area. Residents enjoy a saltwater resort style pool, a recovery room with automated massage chairs, coworking and business spaces, pickleball courts, a putting green, smart home technology, and close proximity to I-95, Magnolia Mall for a great shopping and dining experience and nearby county outdoor recreation areas such as Ebenezer Park. The community is pet friendly with no breed restrictions and Pet Spa.
Yes. 250 West Fitness Amenities include a 24 hour expansive fitness center with a bike studio, free weights, Peloton equipment, and Yoga Studio. Residents also have access to a wellness recovery room with automated massage chairs.
Yes. 250 West Amenities features a conference room and coworking spaces designed for residents who work remotely or need flexible workspace options. Complimentary coffee and free WiFi in common areas are also available.
250 West is located at 250 Dunbarton Dr Florence, SC 29501. The community is conveniently located off I-95 and SR-20 with quick access to shopping, dining, golf, and beautiful Downtown Florence .
Major employers near 250 West include, MUSC, McLeod Medical Center, Florence County Schools, Florence County Government, Otis Elevator Company, GE Healthcare, Buc-ees, Francis Marion University and a variety of other healthcare, retail and hospitality businesses .
Residents of 250 West are close to several parks and recreation areas including the Ebenezer Park, Revell Park and Florence Veterans Park.
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